Support

Need help? Contact support.

This page is rebuilt from webTech’s real support center rather than from a generic contact-sales template.

Support and mobile product visual
01

Support channels

Use the support center for product questions, platform guidance, and follow-up on existing issues.

Choose the channel that matches your request and it can be routed faster.

  • Customer support email: service@fingertrader.com
  • FAQ review before opening a new request
  • Supported product list for symbol and availability checks
02

How to get help faster

Including a few key details in your request helps the team respond more efficiently.

  • Describe what happened, when it happened, and which page or function was involved
  • Include account or environment details such as company name, account identifier, device, browser, or app version
  • Attach screenshots, error messages, and expected results
03

Supported product references

webTech’s support list groups product availability into stocks, forex, spot products, crypto, and ETFs.

The list is used as a pre-support reference before asking about symbol availability or product coverage.

  • Stocks: NVDA, TSLA, PLTR, BABA, MSTR
  • Forex: USDJPY, EURUSD, USDHKD, USDCNH
  • Spot: Gold, Silver, Copper, Brent Crude, Natural Gas
  • Crypto: BTCUSD, ETHUSD, SOLUSD, ADAUSD
  • ETF: SPY, QQQ, FXI, IBIT, VOO
Supported product reference visual